California_Truck_Show.JPG
California_Truck_Show.JPG

FR8Star


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FR8Star


Brief

Design all major features and flows of the FR8STAR marketplace and management tools. Introduce UI cohesion without the use of custom components. Establish customer feedback methodology.

 
 

ROLE

Product Designer

TEAM

Chief Product Officer, five front-end engineers, me and one other product designer

Process

2-week sprints that dovetail with engineering sprints, continuous deployment

TOOLS

Sketch, InVision, Zeplin

 
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UX Research

To make FR8Star the 10x solution for specialized freight carriers and shippers, we needed to understand the goals, motivations, and pain points involved with the current solution and identify opportunities for transformation.

 

Research conducted

Stakeholder interviews

Domain expert interviews

User interviews

Competitive analysis

Concept tests

Usability tests

Contextual inquiry

Survey design

Domain analysis

Component libraries

California Trucking Show

World of Asphalt

Mid America Trucking Show

High performing teams

 
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Product Design

From optimizing registration to building management interfaces I defined requirements, explored and validated solutions, and designed for our users with efficient implementation in mind.

 

Features designed

Notifications

Search and sort loads

Map search

Load detail cards

Registration

Shipper post load flow

Carrier profile and settings

Load management views

Transaction detail views

Price Lock transaction flow

Carrier membership tiers

Bill of Lading input form