AWS
Amazon Web Services (AWS)
At AWS I design a cohesive customer experience across learning and learning management experiences. I create customer value with each feature and cross-platform UX strategy I design.
Achievements
Lead design for a new content tooling suite leveraging generative AI to accelerate training creation by 25% while enhancing quality and maintainability
Designed a modular page archetype with 8 micro front-end components capable of rendering thousands of unique training products while saving our learners and builders millions of clicks and thousands of hours
Established a validation interaction pattern for AWS Builder Labs that allows builders to receive real-time feedback
Lead usability research and concept testing to validate solutions and improve product accessibility
Contribute visual design patterns for a design system powering 10+ training and certification products
Program and host a quarterly Innovation Showcase attended by 200+ builders
Role
UX Designer working directly with Product and Engineering to deliver roadmap milestones for 7 products serving millions of enterprise and individual builders
Tools
Figma, UserZoom, Jira
Highlight 1: product adoption and consumption
Designed a modular page archetype with 8 micro front-end components, creating a consistent system capable of efficiently handling calls to multiple services on the back end while seamlessly rendering thousands of unique training products to millions of users
Product attributes are normalized across products and course assets are featured in the header
Persistent anchor links allow learners to traverse product information
Learning plan player supports focus on next steps and helps learners track progress
Highlight 2: Identity and Sign-in Redesign
Redesigned the sign-in experience for AWS Training & Certification, creating a contextual authentication system that preserved brand identity across multiple web experiences while leveraging a shared authentication service. The solution streamlined enterprise single sign-on by reducing required clicks by 50% and significantly decreased authentication method selection errors. This redesign accelerated the adoption of AWS Builder ID, enabling the team to sunset the legacy identity provider two months ahead of schedule.
Context is maintained at left while visual weight and hierarchy emphasize the preferred sign-in method
“Roslynn manages the lifecycle of complex design initiatives and actively works to remove barriers. She easily works through ambiguity and proactively seeks data and research to inform her approach.”
“Roslynn’s ability to combine technical expertise with a strong customer focus has been critical in driving these projects forward. ”