At AWS I design a cohesive customer experience across dozens of learning and learning management experiences. I’ve contributed to identity and authentication, hands-on labs, training discovery and consumption, and curriculum creation experiences. And I advocate for creating customer value through cross-platform UX opportunities.

Achievements

• Innovate and simplify complex workflows resulting in higher CSAT scores and millions of clicks and thousands of hours saved

• Contribute patterns to our design system powering more than 10 training and certification products

• Lead usability and concept research to get actionable feedback and raise the accessibility bar

Role

UX Designer

Tools

Figma, UserZoom, Jira